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Understanding The Net Promoter Score (NPS) Metric NPS is based on a few questions you ask your customers, including, “On a scale from 0 to 10, how likely are you to recommend this business ...
Summary: SoundThinking, Inc. today announced it has received a Net Promoter Score (NPS) at a level considered “World Class,” affirming the company’s long-standing commitment to outstanding ...
Superior customer loyalty is critically important for any successful business. However, many leaders struggle with how to effectively measure it. How loyal are your customers? What are they saying ...
Would Net Promoter Score (NPS), or any customer facing scale for that matter, be better if it’s scale only had three numbers? Would it offer more definite insights into customer service ...
SANTA BARBARA, Calif., June 30, 2020 /PRNewswire-PRWeb/ --Service Objects, the leading provider of real-time global contact validation solutions, has reached its highest ratings ever for the ...
FREMONT, Calif., Nov. 15, 2023 (GLOBE NEWSWIRE) -- SoundThinking, Inc. (Nasdaq: SSTI) (formerly ShotSpotter, Inc.), a leading public safety tech ...
FREMONT, Calif., Nov. 15, 2023 (GLOBE NEWSWIRE) -- SoundThinking, Inc. (Nasdaq: SSTI) (formerly ShotSpotter, Inc.), a leading public safety technology company, today announced it has received a ...
FREMONT, Calif., Nov. 15, 2023 (GLOBE NEWSWIRE) -- SoundThinking, Inc. (Nasdaq: SSTI) (formerly ShotSpotter, Inc.), a leading public safety technology company, today announced it has received a ...