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The Emotional Toll of Difficult Patients
In fact, physicians say up to 15 percent of patient encounters are difficult. Emotionally taxing interactions with patients can be extremely challenging for healthcare providers, so it’s ...
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Six ways to tackle difficult and unreasonable people without losing your cool
We all encounter difficult people in our lives, whether it's a negative colleague, an overbearing friend or a resentful family member. Knowing how to deal with these individuals is one of the ...