A call center is a specialized facility that is used by organizations to handle customer interactions. All incoming and outgoing calls to customer support, telemarketing, and sales services are ...

Inbound calling occurs when customers or potential customers initiate contact with a business or organization. Inbound call center agents provide reactive customer support, meaning when someone calls, ...

New research reveals that most U.S. adults feel unfavorably towards Elon Musk and Mark Zuckerberg. Why? That could be down to ...

Some employees at the National Nuclear Security Administration, which oversees the U.S.’ nuclear weapons, were reportedly ...

I’m talking about the danger of bad actors, who are violently attacking American Jews and Jewish institutions like schools, synagogues and community centers. On Feb. 8, 2025, after worship ...

This is a letter addressing the various boards that approve, or do not allow, a data center to be built in a particular area. Having retired from the computer field after 40-plus years ...

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Do you hike in the mountains, swim in the ocean, watch the sunset or listen to birds? Do you wish the outdoors were easier to access where you live? By Natalie Proulx What is it like to report ...

Trump presents as a mentally deranged narcissistic demigod and is a criminal (based on well-documented facts, law and due process). Yes, he was elected by the people; but by a campaign paid for by ...

Potential layoffs at the IRS are sparking fears of refund delays and long wait times for help this tax season. Last month, ...

A team can win a game but fail to cover the spread if they don’t win ... If you have a gambling problem, call the National Problem Gambling Helpline at 1-800-522-4700, or visit ncpgambling.org ...