Discover the impact of knowing your Net Promoter Score (NPS) – the metric used to measure customer loyalty and satisfaction.

Net promoter score (NPS) is a specific metric that assesses how likely it is for your customers to recommend your company or individual products to others. To calculate NPS, subtract the ...

The year-end “12.12 mega sale” for 2021 is projected to have made $298 million or P15 billion in total sales across major online shopping portals, according to cloud logistics platform and e ...

The way to calculate your NPS score is by aggregating your survey results and then subtracting the percentage of detractors from the percentage of promoters (i.e. Promoters – Detractors = Net ...

Net promoter score in SaaS measures customer loyalty based on their likelihood to recommend a product or service, scored on a 0 to 10 scale.

The basic Net Promoter Score question that was created by Fred Reicheld and Bain&Company. I’ve always found it to be powerful survey question to determine overall customer sentiment. Did the ...

By investing in NPS, you keep getting regular pension after retirement. For this scheme, employees have to invest on monthly or yearly basis during their job. The more they invest and the younger ...

NPS Calculator: If you want to get a monthly pension of Rs 1 lakh from NPS, you need to maintain a discipline in investing. With a focused approach over a long period, you can reach your pension ...

It’s all part of an organization’s effort to calculate that all-important net promoter score (NPS), which aims to measure customer satisfaction and brand loyalty.