In a statement, SSA said the reassignments are in fact a sign of progress. "While we are seeing improved answer rates on our 800 number due to the new telephone platform, ...

SSA workers say the recent decision to involuntarily reassign 1,000 field office employees to man the 1-800 number flies in ...

The Social Security Administration reassigned some field office employees in an effort to bring down lengthy phone wait times ...

The U.S. Department of Veterans Affairs has reduced its IT workforce by 12% following budget cuts at the agency, Federal News ...

On Monday, some employees at the freshwater lab received reassignments to other offices within the agency and relocation was ...

SSA service representatives throughout the country, including offices in New England were reassigned to work at national tele ...