In today's volatile sales landscape, traditional GTM planning doesn't cut it. To boost productivity of your strategy, operations, and frontline teams, you need to leverage real-time data to optimize ...

Bolt Insight, providers of the qualitative research platform BoltChatAI, has achieved SOC 2 Type I certification.

Pipelinersales has released an artificial intelligence reporting agent, Voyager AI Real-Time Insights and Recommendations, and the Pipeliner CRM Microsoft Dynamics Booster.

Marie Kondo's philosophy shows us that 'sparking joy' goes beyond physical objects and can revolutionize how organizations manage data.

Hightouch's new capability pairs deterministic and probabilistic identity matching within the data warehouse to unify fragmented customer profiles ...

Ultatel, a business communications company, today launched Intelligent Voice AI Agent, an artificial intelligence-powered virtual assistant for handling routine business tasks.

The regression is unsurprising, according to Brian Cantor, managing director of the Customer Management Practice’s digital division, which includes CCW Digital. “In addition to experiencing many of ...

Turn customer service excellence into exceptional ROI with this CXone Mpower guideWant 94% lower service costs-year over year? Aberdeen research says it's possible with proactive engagement. Curious ...

Idomoo has launched AI Video Ads for automated video creation from its Lucas AI Video Creator to help advertisers generate branded, conversion-optimized video ads with a simple prompt.

When you truly understand customer service, you don't just solve, you sell. Businesses that prioritize customer needs grow faster, close more deals, and build lasting loyalty.One company boosts ...

The new AI agents, embedded in the Intuit platform, provide businesses with a virtual team working on their behalf, completing workflows across CRM, financial analysis, payments, accounting, and more.

Personalized marketing, while valuable for some, generates negative experiences for 53 percent of customers, who were 3.2 times more likely to regret a purchase and 44 percent less likely to purchase ...