Understanding The Net Promoter Score (NPS) Metric NPS is based on a few questions you ask your customers, including, “On a scale from 0 to 10, how likely are you to recommend this business ...

Would Net Promoter Score (NPS), or any customer facing scale for that matter, be better if it’s scale only had three numbers? Would it offer more definite insights into customer service ...

Summary: SoundThinking, Inc. today announced it has received a Net Promoter Score (NPS) at a level considered “World Class,” affirming the company’s long-standing commitment to outstanding ...

Summary: SoundThinking, Inc. today announced it has received a Net Promoter Score (NPS) at a level considered “World Class,” affirming the company’s long-standing commitment to outstanding customer ...

FREMONT, Calif., Nov. 15, 2023 (GLOBE NEWSWIRE) -- SoundThinking, Inc. (Nasdaq: SSTI) (formerly ShotSpotter, Inc.), a leading public safety tech ...

FREMONT, Calif., Nov. 15, 2023 (GLOBE NEWSWIRE) -- SoundThinking, Inc. (Nasdaq: SSTI) (formerly ShotSpotter, Inc.), a leading public safety technology company, today announced it has received a ...