NPS is based on a few questions you ask your customers, including, “On a scale from 0 to 10, how likely are you to recommend this business/product to a colleague or friend?” ...

Our industry-leading NPS ratings have given us concrete, real-time, actionable data to measure and confirm that we are delivering on the promises we make every day to our patients.

The NPS, revealed as part of Satrix Solutions’ Customer Loyalty and Satisfaction Survey conducted in September and October 2023, is a business metric measuring overall customer loyalty and the ...

Would Net Promoter Score (NPS), or any customer facing scale for that matter, be better if it’s scale only had three numbers? Would it offer more definite insights into customer service ...

Service Objects continually measures NPS among its customer base, and in its most recent survey achieved a highest-ever score of 65 on a 200-point scale between -100 and 100.

ShotSpotter Earns “World Class” NPS Rating in 2020 Customer Loyalty Survey ShotSpotter, Inc. Tue, Dec 8, 2020, 6:00 AM 3 min read ...

To find out your company’s Net Promoter Score, all you have to do is ask your customers one simple question. That question can tell you a lot about where you stand in terms of customer loyalty.

Summary: SoundThinking, Inc. today announced it has received a Net Promoter Score (NPS) at a level considered “World Class,” affirming the company’s long-standing commitment to outstanding ...

NPS is considered the gold standard of customer satisfaction. By way of comparison, other companies achieving “World Class” status include Apple, Costco, and USAA.