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The issue is putting content discovery at center stage.

The tech giants Facebook (now Meta), Amazon, Apple, Google (now Alphabet), Microsoft, and Netflix are all so successful—and generate so much cash—that they seem virtually unstoppable. Yet ...

A client of mine, Melissa, the CEO of a tech company in the healthcare sector, vented to me about a conversation she’d had ...

How often has your team changed lately? A new member joins. A key player exits. Roles shift. Strategy evolves. A conflict brews. Performance dips. Today’s teams are in constant flux—reshaped by both ...

In April 2021 two employees serving on a diversity, equity, and inclusion committee at the software company Basecamp posted an apology on the company’s internal chat platform. Along with others ...

How can executives create a resilient growth strategy when there is little to no clarity about what the future holds? Even ...

Since then, organizations have been chasing the promise of AI and its ability to simulate human interactions with consumers across the customer journey with varying degrees of success. Communication ...

As more retailers fulfill online orders from local stores, customers are increasingly receiving orders with missing or ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...

The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, with clashes over racial, gender, and income inequality; rising authoritarianism ...

Blair Sheppard is the global leader of strategy and leadership for the PwC network. He directs the team that is responsible for articulating PwC’s global strategy across 156 countries and ...